Participant FAQ


I got an invitation to participate in the mail. How do I participate?

In this third wave of data collection you have either been assigned to an in-person interview (only for those who did one earlier), or to a web-based survey.  You can call the toll-free number 1-877-932-0614 to schedule an interview. Web respondents should be getting a link by email but call the office (or write if you need it again.  Thank you for your participation!

What are the benefits for participating in UCNets?

The UC NETS study seeks to understand how our personal relationships (with family, friends, neighbors, community members, etc.) may affect our overall health and well-being. However, we cannot do this without the participation of members of the community like yourself. For this third wave in early 2018, you will receive monetary compensation of $50. Our newsletters (posted here, and also mailed to you) will update you on the project and its findings, which will help shape future policies and programs that would benefit you and your loved ones.

When are the results going to be available?

We already have some results available, some published papers and other conference presentations. You can visit the Publications page to see what’s been done thus far.

How are you going to use the results of this study?

The study will be used to inform scholarly research, policy makers, and any other interested persons.

Will my responses be confidential?

Yes! All responses will be kept confidential. While we will keep a record of responses, all identifiable information (e.g. name, place of residence, etc.) will be removed. When the results of the study are presented or published, no real names will be used.

Can I change my mind about my participation later?

Definitely. Registration is not binding and you can choose not to continue at any point through the process.

How do I update my contact information?

Please call 877-932-0614 toll-free to update your contact information.

Who can I contact for more information on UCNets?

If you have any questions, please contact us at or 877-932-0614.

You mentioned that if we are emotionally affected by the survey we can talk to someone.  What is the resource for counseling?

This does happen to a few people, which is why we have the information.

Alameda County: Crisis hotline is 1-800-309-2131, or visit their website for phone numbers and walk-in clinics:

Contra Costa County: For psychiatric emergencies or referral information, call 1-888-678-7277 any time day or night. The call is free.  The Crisis Hotline is 800-833-2900.  Or visit their web page,

Marin County:  or visit

San Francisco Residents:  Call: 415-255-3737, or 888-246-3333 any time of the day or night.

San Mateo County:  24-Hour Crisis Hotline: (650) 579-0350, or visit

Santa Clara:  1(800) 704-0900 or (408) 885-5673, or visit

Nationwide Hotline: 1-800-SUICIDE;  1-800-273-TALK (8255)

Si usted o alguien que usted conoce esta en una crisis por favor llame a la Red para la Prevención del Suicidio al 1-888-628-9454.